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privacy policy

Last Updated: September 2023 

At Hope + Joy Collective, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services. By accessing or using our services, you consent to the practices described in this policy. 

Information We Collect: 

Personal Information: When you make a purchase or create an account with us, we collect certain personal information, including your name, email address, shipping address, and payment information. 

Usage Information: We automatically collect information about how you interact with our website, such as your IP address, browser type, device type, and pages visited. This information helps us improve our website and tailor your experience. 

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your preferences. You can manage your cookie preferences through your browser settings. 

How We Use Your Information: 

Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping and handling. 

Communication: We may use your email address to send you transactional information, order updates, and promotional content if you have opted in to receive such communications. 

Improvement: We analyze usage data to improve our website's functionality, user experience, and product offerings. 

Legal Compliance: We may use and disclose your information to comply with legal obligations, protect our rights, and respond to lawful requests. 

Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. 

Third-Party Sharing: 

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business, processing payments, and delivering products. 

Your Choices: 

Account Information: You can review and update your account information by logging into your account on our website. 

Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails. 

Cookies: You can adjust your browser settings to disable cookies or receive notifications when cookies are being sent. 

Children's Privacy: The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion. 

Changes to the Privacy Policy: 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. 

Contact Us: 

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at hopeandjoycollective@outlook.com

By using our services, you acknowledge that you have read and understood this Privacy Policy. 

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